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Wheelchairs Delivered

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Ken Behring's personal journey that led to the creation of the Wheelchair Foundation, and the stories of people we have touched.

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Wheelchair Ordering Process Timeline


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Donors should expect delivery to the distributing organization (DO) a minimum of 120 days after receipt of the signed Donation Agreement.
  Totals  
Days Best OK Action
1 -9 -40 Wheelchair Foundation receipt of check from donor
2-4 -8 -39 Assignment of check to a country team
2-5 -6 -35 Country team verifies donor and receiving DO contact information and prepares presentation letter and donation agreement to be sent DO.
1-2 -4 -30 Transmission of information to DO via fax or email
3-28 -3 -28 Awaiting return of signed donation agreement from DO.
  START
0 0 0 Receipt by WF of signed donation agreement by team member & submittal of purchase order form (Shipment of placards, stickers and cameras programmed for 30 days later.)
2-3 2 3 Preparation of Purchase Order and approval
1 3 4 Submittal of PO to manufacturer with copies to team members, submittal of DoD Denton Funded Humanitarian Transportation Request (were applicable).
30 33 34 Production of wheelchairs and notification of Factory Availability Date
3-30 36 64 Fabricated wheelchairs awaiting transportation (FAD to ETD), may be delayed awaiting approval of DoD transportation request or space on designation bound ship
25-45 61 109 Transportation via ship (Customs process begins in destination country 5 to 10 days after the ship sails, when Bill of Lading is available. Transportation sends: Donation Letter, Non-Commercial Invoice, and B/L. Some countries require all or part of these documents be certified by the local consulate and/or customs inspection of container prior to shipment from China.)
1 62 110 Arrival in port
3-14 65 124 Custom processing time for DO (Assumes DO has filed all paperwork prior to arrival of cargo, if not … 45 days is more likely, up to 180+.)
1-21 66 145 Release from customs and shipment via land transport to address specified by DO
 


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